Welcome to ASV Travels. By accessing and using our services, you agree to the following terms and conditions. Please read them carefully before booking with us.
1. Service Overview
ASV Travels offers a wide selection of outstation cabs, including Swift-Dzire, Toyota-Etios, Maruti Ertiga, Toyota-Innova, Innova Crysta, Tempo Travellers (12, 15, 20, and 25 str), and more. Our services are designed to provide customers with a reliable, affordable, and comfortable travel experience.
2. Booking and Payments
-Booking Confirmation: All bookings are confirmed upon full or partial payment, depending on the nature of the trip and distance.
– Payment Methods: Payments can be made via online modes (credit card, debit card, net banking, UPI) or in cash directly to the driver.
– Cancellation Policy: Cancellations made within 24 hours of the booking will incur a fee. Please refer to our cancellation policy for detailed information.
3. Pricing
– All prices quoted at the time of booking are final. Additional charges may apply for tolls, parking, and taxes unless explicitly stated.
– Rates are subject to change without prior notice in case of fuel price fluctuations, government regulations, or unforeseen conditions.
4. Liability
– ASV Travels is committed to ensuring a safe and comfortable journey for all customers. However, we shall not be held liable for any delays due to traffic, weather conditions, or unforeseeable events.
– Passengers are responsible for their personal belongings during the journey. ASV Travels will not be liable for any loss or damage to passengers’ property.
5. Vehicle Condition and Driver Conduct
– All vehicles in our fleet are well-maintained and regularly inspected for safety and hygiene.
– Our drivers are experienced, licensed, and trained to offer prompt and professional services. In case of any misconduct by the driver, passengers are advised to report it immediately.
6. Passenger Responsibilities
– Passengers must adhere to the rules and regulations set by ASV Travels and the local government.
– Any damage caused to the vehicle by the passenger(s) will result in additional charges.
7. Cancellation and Refund Policy
– In case of a booking cancellation, a certain percentage of the fare will be deducted as a cancellation fee based on the timing of the cancellation.
– Refunds will be processed within 7-10 business days if applicable.
8. Privacy Policy
– We are committed to protecting your privacy. Any personal information shared with us during the booking process will be used solely for service delivery purposes and will not be shared with any third parties unless required by law.
9. Dispute Resolution
– Any disputes arising from the use of ASV Travels services will be governed by the laws of India. In case of any legal disputes, they will be handled in the jurisdiction of Raipur, Chhattisgarh.
10. Modifications to Terms and Conditions
ASV Travels reserves the right to modify these terms at any time. Customers will be notified of significant changes via our website or email.
—
By using our services, you acknowledge that you have read and understood these terms and conditions. If you have any questions, feel free to contact us at asvtravels0@gmail.com